Privacy Policy

The entity Commatica Soluciones Informáticas S.L.U., is specially sensitized in the protection of personal data of the users of the services of the Web site.

By means of this Privacy Policy (or Data Protection Policy) Commatica Soluciones Informáticas S.L.U. informs the USERS of the web site about the uses to which the personal data collected in the web site are submitted, so that they can decide, freely and voluntarily, if they wish to provide the requested information.

Commatica Soluciones Informáticas S.L.U., reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, practices of the sector, or interests of the entity. Therefore, this Legal Notice is subject to changes and updates so that the published version may be different at each time the User accesses it. Therefore, the User must read it each and every time he/she accesses the site.


The Responsible for the processing of personal data is Commatica Soluciones Informáticas S.L.U., with address for these purposes in C/ Luis Rodríguez Figueroa, nº 7 – 38400 – Puerto de La Cruz.


Purpose of treatment

Commatica Soluciones Informáticas S.L.U. will treat the data provided by the users in order to manage the request made by them.

Principles of application to data processing

The following principles shall apply to the processing of personal data:

  • Personal data must be processed in a lawful, fair and transparent manner.
  • Personal data must be collected for specified, explicit and legitimate purposes.
  • Personal data must be adequate, relevant and limited to what is necessary in relation to the processing.
  • Personal data must be accurate and always up to date.
  • Personal data should be kept in a form that permits identification of data subjects for no longer than is necessary for the purposes of the processing.

Legitimacy for data processing

Commatica Soluciones Informáticas S.L.U. is entitled to the processing of personal data, based on the consent given by the person concerned by signing or accepting the relevant forms and / or documents, for one or more specific purposes.

Data Communications – Recipients

There will be no transfer of personal data to third parties, unless there is a legal obligation or prior authorization of the interested party with clear, unequivocal and express consent. There will be no international transfer of data.

In any case, data will be communicated or transferred upon request, to:

  • Jurisdictional bodies.
  • General Administration of the State, of the Autonomous Communities, Local and competent public institutions, for the exercise of similar competences or when so established by law.
  • Public entities imposed by law.
  • Any other resulting from the regulations in force.

Conservation period

Depending on the type of data being processed, by way of example and not limitation, the personal data provided will be kept for the corresponding period of time to comply with legal obligations, as long as you do not object to the processing or revoke your consent:

  • Once the contractual and/or professional relationship is terminated, we will keep them blocked during the legal prescription periods.

Data accuracy

On the other hand, in order that the data in our records and files, computerized and/or on paper, always correspond, we will try to keep them updated. So that, to these effects, the interested party will have to communicate any change and/or modification to Commatica Soluciones Informáticas S.L.U.


Personal data will not be transferred or communicated to third parties, except in the cases necessary for the development, control and fulfillment of the purpose/s expressed, in the cases provided, according to law.

User rights

However, the data subject may in any case exercise his/her rights, in accordance with the General Data Protection Regulation, which are as follows:

  • Right to Information: you have the right to be clearly informed BEFORE your data is collected and/or collected, about what data will be processed, for what purpose it is processed, where it was obtained and/or collected and possible communications.
  • Right of Access: to know what data are being processed, for what purpose they are processed, where they have been obtained and/or collected and possible communications.
  • Right of rectification: to modify inaccurate or incomplete data.
  • Right of Cancellation: to cancel inadequate or excessive data.
  • Right of Opposition: to prevent the processing of data or to stop the processing of data, but only in the cases established by law.
  • Right of Limitation of Processing: to request the suspension of data processing in the cases established by law.
  • Right to Data Portability: to be able to receive data provided in a structured and commonly used electronic format and to be able to transmit it to another data controller.
  • Right not to be the Subject of Individualized Decisions: in order not to have a decision made about your data, which produces legal effects or affects the data subject, based solely on the processing.

The interested party may exercise such rights by means of a request accompanied by a photocopy of his/her ID card, by mail to the following address: C/ Luis Rodríguez Figueroa, nº 7 – 38400 – Puerto de La Cruz or by e-mail:

If you consider that your right to personal data protection has been violated, you may file a complaint (Tutela de derechos) with the Spanish Data Protection Agency (

Safety measures

Finally it is informed that Commatica Soluciones Informáticas S.L.U., will adopt in its information system the appropriate technical and organizational measures, complying with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the stored data, avoiding this way, its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the application costs, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated to each one of the treatments.

More information on data processing

If you have any questions about this Privacy Policy, please contact us by sending an email to

Additional and detailed information on Data Protection can be found on our website: